Gulfstream Aerospace: Designing a suite of stress analysis tools for for aerospace engineers

Role

Product Design Intern

Team

1 Product Design Intern

1 UX Engineering Intern

1 Front-End Engineer

1 3D Graphics Developer

1 Project Manager

Timeline

May 2024 - August 2024

Skills

Product Thinking

User Research

Interaction Design

Visual Design

Tools

Figma

FigJam

During the summer of 2024, I was a UX Design and Research Intern at Gulfstream Aerospace within the Stress Analysis department. There were only two UX professionals in the team - me and a UX Engineering Intern. It was an exciting opportunity to blend my engineering background with my UX education as I designed four new internal tools for aerospace engineers in the IEF (Innovation, Engineering, and Flight) Unit.


Being the sole UX Designer brought challenges, from balancing user needs with design best practices to quickly learning complex aerospace workflows. However, I also got the chance to conduct hands-on user research, collaborate closely with front-end engineers and 3D graphics developers, and strengthen my visual design skills, creating high-fidelity prototypes in Figma. This experience made me a better designer by teaching me how to balance user needs with business goals in a complex, technical setting. It pushed me to adapt quickly and focus on creating functional, intuitive tools that enhance engineers’ workflows and drive impactful results.

Disclaimer This design is a recreation and is not the actual design of the tool. All visuals, including images and icons, were created using publicly available or open-source resources. This design was not produced during my internship, nor does it represent proprietary work or confidential information from Gulfstream.

Project Overview

Increasing productivity for aerospace engineers

I was an intern on the Methods & Simulation (MetSim) team within the Stress Analysis department. The team was developing different kinds of stress analysis tools and resources for engineers across Gulfstream. During my 12-week internship, I worked on designing four tools:

  • Global Finite Element Method (GFEM) Manager

  • Detail Finite Element Method (DFEM) Manager

  • Strain Gauge Visualizer

  • Stress Analysis AI Chatbot


My main focus was designing full end-to-end products for the GFEM and DFEM managers. These tools needed to help stress analysts and structural engineers work more efficiently while improving collaboration across different teams.

Process

Understanding engineers and their workflows

To ensure my designs were backed by real user data, I took a mixed-methods research approach:

Learning how engineers actually work

User interviews with individual engineers I spoke with stress analysts, structural engineers, and design engineers to understand their daily workflows, pain points, and what they needed from new tools.

Focus groups with multiple user groups I brought together different teams to understand how they collaborate and where their current process breaks down.

Task analysis of current tools and processes I observed engineers using existing stress analysis tools to understand their mental models and their workflows.

Usability testing to validate designs I tested my prototypes with engineers throughout the design process, gathering feedback and iterating based on what I learned.

Impact

What I designed and why it mattered

Translating complex technical requirements into intuitive solutions

Aerospace engineers work with incredibly complex data and simulations. My challenge was to design applications that made this complexity manageable without oversimplifying the technical data engineers needed.

Reimagining what engineering tools could be

I led a design exploration on what the future of engineering tools could look like at Gulfstream. This involved redefining the visual design language and interaction patterns that engineers were accustomed to.

Why this mattered: Engineers have mental models of how engineering tools should look and feel. Introducing modern design patterns required careful balance between innovation and familiarity.

Seeing my designs come to life

One of the most rewarding parts of my internship was handing off my designs to the front-end engineer and 3D graphics developer, then watching them being developed in real-time. This collaboration taught me how to design with technical constraints in mind and communicate design decisions effectively to engineering teams.

Internship Highlights

The impact

Recognition across the department

I presented my work to the entire Stress Analysis department and received recognition from the director during the departmental all-hands meeting. The positive response validated that my research-driven approach and design decisions resonated with both users and leadership.

Hands-on collaboration across disciplines

I worked closely with:

  • Stress analysts, design engineers, and structural engineers to understand user needs

  • UX Engineering Intern, 3D graphics developers, Front-end and back-end engineers explore technical feasibility and implement designs

  • A Product Owner to prioritize features and plan the roadmap


This cross-functional collaboration taught me how different roles think about problems and how to communicate design value to technical stakeholders.

Key Takeaways

What I learned

Designing in highly technical environments requires systems thinking

You can't design engineering tools in isolation. Every design decision affects how engineers work, how teams collaborate, and how data flows through the system. I learned to think about the entire ecosystem, not just individual UIs.

Respect users' mental models while pushing for new design concepts

Engineers have certain expectations about how technical tools should work based on their experience with legacy software. My job wasn't to completely reinvent their workflow but to identify where modern design patterns could improve their experience without disrupting their workflow.

Being the sole designer is both challenging and exciting

Without another designer to bounce ideas off, I had to make confident design decisions while validating them with users. This taught me to trust my design intuition while always backing up decisions with research and user feedback.

Balancing user needs with business goals in complex settings

Not every user request needs to become a feature. I learned to prioritize what would have the biggest impact on productivity and collaboration while considering technical constraints and business objectives. This experience made me a more strategic designer who thinks beyond just solving user problems.

This work is under NDA.

If you’d like to see a case study or learn more about my internship work at Gulfstream, please reach out!

Pujan — પૂજન

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